Last Updated: 7/25/2023
Thank you for shopping at www.hometownherooutdoors.org/shop
If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy.
The following terms are applicable for any products that you purchased with us.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Exchange Policy:
Business Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Hometown Hero Outdoors Store Located at 1342 Macey Court, Minnesota, US.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to My Site, accessible from www.hometownherooutdoors.org/shop
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
If the product will be refunded, returned, or exchanged there will be charge on Shipping Fee of $$10.00, which would be applied through a total reduced refund or credit.
Products that are bought from the Physical Stores can’t be returned. All Items are eligible for return exempt the products that are: Pre-order shirts, long sleeve shirts or hoodies.
You are always required to ship back the items by following the shipping instruction:
If applicable we will send you we will send you shipping label once the return request has been approved. In case you need to ship the product using any carrier, please use the following shipping address - HHO PO Box 210 Stillwater MN 55082.
In order to be eligible for a refund, you have to return the goods within 30 days of your purchase. If the product is damaged in any way, or you have initiated the return after 30 days have passed, you will not be eligible for a refund.
Aside from these conditions there are items that can be returned but are not refundable as stated in the following:
After we receive your product, our team of professionals will inspect it and process your refund. The money will be refunded to the Original Payment Method you’ve used during the purchase.
If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:
Email Address: [email protected]
You will be updated on their Return Status through their EMAIL, provided that contact information is recorded to us.